Effective Date: January 1, 2025
Last Updated: January 13, 2026

This Privacy Policy explains how Malone Painting LLC (“Malone Painting,” “we,” “us,” or “THE COMPANY”) collects, uses, and protects personal information from users who visit our website, request information, schedule estimates, or communicate with us.

Business Address:

• 822 Clayton Road, St. Louis, MO 63117

Contact Email:

• info@malonepainting.com

1. Information We Collect

We may collect personal information from you when you:

• Submit a contact form
• Request an estimate
• Schedule an appointment
• Call, email, or communicate with us
• Opt into SMS/text messaging

Information collected may include:

• Name
• Phone number
• Email address
• Home address or job site address
• Photos (if submitted for estimating or project documentation)
• Service request details
• Communication preferences (including SMS consent)
• Any information you voluntarily provide

2. How We Use Your Information

We may use your information to:

• Schedule and confirm appointments
• Provide estimates and services
• Communicate about project updates and timelines
• Send invoices and payment confirmations
• Improve our website and services
• Provide customer support
• Send promotional offers (only if you have opted in where required)

3. SMS Consent & Communication Policy

If you opt into receiving SMS/text messages from Malone Painting, we may send you communications related to:

• Appointment scheduling and reminders
• Project updates and notifications
• Promotional offers and services
• Billing notifications

SMS content/consent (including phone numbers) is not shared with any third parties and/or affiliates for marketing or any other purposes.

Message frequency may vary.
Message and data rates may apply.

To opt out at any time, reply “STOP”.
For help, reply “HELP” or email info@malonepainting.com.

4. How We Share Your Information

We do not sell your personal information.

We may share information only in limited situations, including:

Service Providers
We may share information with trusted service providers who help us operate our business (for example: scheduling tools, website hosting, CRM software, SMS delivery platforms, analytics providers, or payment processors). These providers may only use information to perform services for Malone Painting and are not permitted to use it for their own marketing.

Legal Requirements
We may disclose information if required to comply with applicable laws, regulations, legal process, or government requests.

Business Operations
We may share information to protect the rights, safety, and property of Malone Painting, our customers, or others.

5. Cookies, Analytics, and Website Tracking

Our website may use cookies and similar tracking technologies to improve performance and user experience. These tools may collect information such as:

• Browser type
• Device type
• IP address
• Pages visited
• Time spent on pages
• Referring websites
• Form interactions

We may use third-party analytics and advertising tools such as Google Analytics or similar services to help us understand website usage and improve marketing performance.

You can control cookie settings through your browser preferences.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Your Choices & Rights

You may contact us to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal/business record requirements)
• Opt out of SMS messaging by replying “STOP”
• Opt out of marketing emails by using the unsubscribe link (if applicable)

To request help with your information, email: info@malonepainting.com

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Malone Painting LLC
822 Clayton Road, St. Louis, MO 63117
Email: info@malonepainting.com